No. Charitabl. is not a fundraising company, it is not involved in crowd funding and is a registered not for profit with the ACNC.

We’re a registered Public Ancillary Fund (PuAF) which means we exist solely to make disbursements to charities and to make giving simpler, safer, and fairer.

We don’t take a cut, and we don’t keep the funds. We exist to move your donation, in full, to the charity you choose.

Yes. The Charitabl. app uses best-in-class security including multi-factor authentication, encrypted payments, and secure Stripe integration. Donors can give confidently and easily, knowing their personal information is protected.

It sure is, Charitabl. is Australian owned and operated with a Board of Directors.

Absolutely not.

We’ve always been 0% commission, and recently became 0% fees - including bank processing costs.

That means 100% of donations goes to the charity that the donor has nominated, making it literally cheaper to give through Charitabl. than through most charity websites.

Charitabl. is a not-for-profit and has two entities registered with the ACNC.

Charitable Giving Ltd (ABN: 81 657 475 164) is a non tax deductible registered charity and The Charitable Fund (ABN: 76 615 370 698) is a Public Ancillary Fund (DGR2).

All donations are held in a non interest bearing trust account and are passed on in their entirety to the user nominated end point.

As a Public Ancillary Fund we are constitutionally bound to pass on the donation in its entirety to the nominated charity. If a charity cannot be reached the donation is refunded to the user or re-directed to another charity at their request.

Yes! Charitabl. was built to restore trust in giving - not erode it.

Here’s how:

• We operate under a legal structure that prohibits profit and requires full transparency.
  
  

• We don’t hold or redirect funds for any purpose other than your nominated charity.
  
  

• We do not solicit donations or fundraise on behalf of charities.
  
  

• And we welcome oversight - because generosity should never depend on blind faith.
  
  

• We have a Board of Directors and are a registered not-for-profit with the ACNC.
  
  

We exist because giving online shouldn’t come with hidden fees, complicated forms, or risk.

It should just be easy, donor centric and future facing.

Yes.

We believe in choice and control.

Any charity can remove themselves from Charitabl. at any time by simply emailing us - no questions asked. We kindly ask for 24 hours to action this request.

Charitabl. collects your donation into our PuAF or company limited by guarantee (depending on the tax status of the recipient), then distributes it exactly as you nominate - it’s part of our legal and constitutional obligation.

Before any funds are sent, we verify the charity’s bank details to ensure your money reaches the right place, securely.

If we cannot contact the charity, or cannot verify the bank account details after several attempts, the donor is notified, and is offered the option of redirecting their donation to a different charity, or offered a full refund. Under no circumstances does Charitabl. keep the donation.

Because the digital giving landscape is fragmented, expensive, and inaccessible to many smaller charities.

Charitabl. brings it all together - creating one trusted platform for donors and one free tool for charities, so more money can flow to where it’s needed most.

Our focus is on digital safety, barrier free giving and cost effectiveness for users, charities and workplaces.

Yes, this is a free service. You can update, change or remove your charity from distribution.

We do not actively fundraise on behalf of any charity and charities can turn off donations or remove themselves from the distribution for free.

Our goal is to help users and charities take donations faster and cheaper than anyone else by providing a secure environment for them to operate in.

The platform is free to use and fee free. We do offer a range of premium benefits to charities wanting to use the platform.

We are committed to digital safety, barrier free giving and cost effectiveness.

Nope. We cover the merchant fees, so you receive 100% of the donation.

Item descripUnlike traditional platforms that take 5–15% in fees, Charitabl.Pro charges a flat annual rate—so 100% of your donations go to your charity. We also provide an app-native giving experience, full automation, and donor engagement tools to help you raise more without increasing your workload.

Yes. The Charitabl. app is designed to connect donors with causes they care about—meaning your charity can be discovered by people actively looking to give. You’ll also be included in seasonal giving campaigns (Monthly Giving, Major Giving, New Donor Giving and Seasonal Giving) to boost visibility and reach.

Yes! We have a whole heap of new features planned as well as AI tools and as a Charitabl.Pro customer you get these updates free of charge. We are not trying to get you in then charge more, we’re hoping to use the collective power of many to make state of the art technology available to all.

None at all. Once you complete the Charitabl. Pro registration form, our team sets up your profile, activates your Stripe connection (we cover the fees), and ensures you’re ready to receive donations. You’ll also get a dashboard to track everything in real time—no coding or IT needed.

We sure do. If you’re a charity with under $1m in revenue you’re eligible for our KICKSTARTER discount where you get access to Charitabl.Pro for $999 per year. This represents a saving of $4,000 per year and we hope will help you scale and grow all you’re doing.

Please reach out directly - we’d love to talk.

info@charitabl.org

Transparency isn’t just a policy for us; it’s part of our purpose.