FAQs

Charitabl. Pro

  • Nope. We cover the merchant fees, so you receive 100% of the donation.

  • Your $4,999/year subscription gives you full access to a 0% fee donation platform built for charities. This includes a public profile in the Charitabl. app, merchant fees fully covered, instant tax receipting for donors, inclusion in major giving campaigns, a live donation dashboard, campaigns and appeals module and full admin and compliance support.

  • Item descripUnlike traditional platforms that take 5–15% in fees, Charitabl.Pro charges a flat annual rate—so 100% of your donations go to your charity. We also provide an app-native giving experience, full automation, and donor engagement tools to help you raise more without increasing your workload.

  • Yes. The Charitabl. app uses best-in-class security including multi-factor authentication, encrypted payments, and secure Stripe integration. Donors can give confidently and easily, knowing their personal information is protected.

  • Yes. The Charitabl. app is designed to connect donors with causes they care about—meaning your charity can be discovered by people actively looking to give. You’ll also be included in seasonal giving campaigns (Monthly Giving, Major Giving, New Donor Giving and Seasonal Giving) to boost visibility and reach.

  • Yes! We have a whole heap of new features planned as well as AI tools and as a Charitabl.Pro customer you get these updates free of charge. We are not trying to get you in then charge more, we’re hoping to use the collective power of many to make state of the art technology available to all.

  • It sure is, Charitabl. is Australian owned and operated and is base out of Sydney’s northwest.

  • None at all. Once you subscribe, our team sets up your profile, activates your Stripe connection (we cover the fees), and ensures you’re ready to receive donations. You’ll also get a dashboard to track everything in real time—no coding or IT needed.

  • We sure do. If you’re a charity with under $1m in revenue you’re eligible for our KICKSTARTER discount where you get access to Charitabl.Pro for $999 per year. This represents a saving of $4,000 per year and we hope will help you scale and grow all you’re doing.

 Workplace Giving

  • Nope. We cover the merchant fees, so you receive 100% of the donation.

  • Your subscription covers everything: a fully branded giving portal for your company, access to over 39,000 registered charities, campaign setup (EOFY, Christmas, etc.), donation receipting, real-time impact tracking, and full admin + compliance management. There are no hidden fees or extra costs—just one flat annual rate.

  • Yes. Workabl. supports donation matching. Employees can give once-off or set up recurring donations, and your company can match contributions dollar-for-dollar or based on your internal policy. We handle the processing and reporting so you don’t have to.

  • Most businesses are up and running within 1-2 business days. Our team will guide you through a simple onboarding process, create your branded portal, and help you prepare for internal rollout. No tech integration required—just a desire to give back.

  • Not at all. Charitabl. manages all receipting, donor communication, and reporting on your behalf. Each employee receives their tax-deductible receipt instantly, and your company receives real-time analytics showing total donations, participation rates, and impact by cause.

  • Workplace giving programs often stall due to complexity, compliance, and low uptake. Workabl. removes every barrier—no IT lift, no admin drain, and no transaction fees. You get a best-in-class, values-aligned program that strengthens employee engagement and social impact from day one.

  • Yes! We have a whole heap of new features planned as well as AI tools and as a Charitabl.Pro customer you get these updates free of charge. We are not trying to get you in then charge more, we’re hoping to use the collective power of many to make state of the art technology available to all.

  • It sure is, Charitabl. is Australian owned and operated and is base out of Sydney’s northwest.